Blog

Tuesday, January 24, 2017

Is there a best-fit pricing model for public cloud management services?-2

In my previous blog, traditional pricing models and the typical characteristics of public cloud management. So the question to ask is, will the long established pricing models work here? T&M is evergreen but risky for customers, thus forcing them to quickly move away from this model. Providers...READ MORE

TAGS:
Benil George P J
Sr. Director - MS Azure CoE
[field_role]
Tuesday, January 24, 2017

Is there a best-fit pricing model for public cloud management services?-1

Adoption of digital technologies, especially cloud, is at an all-time high and businesses are increasingly demanding managed service providers and IT organizations to cater to their dual-speed IT needs. Gartner calls this phenomenon Bimodal IT , others call it dual speed/mode IT, and so on. As...READ MORE

TAGS:
Benil George P J
Sr. Director - MS Azure CoE
[field_role]
Tuesday, January 24, 2017

What Should Managed Services Providers Do Differently in a Cloud-First World?

Managed Services - on a lighter note, this is the business of outsourcing your problems so you don't have to deal with them. Managed service providers perform break-fix and/or on-demand services, and bill the customer for the time spent or activity performed. This often applies to predictable...READ MORE

TAGS:
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Tuesday, January 24, 2017

Why Should Your Innovation Team Be Like Star Trek's Starship Enterprise?

Star Trek, the show, is a celebration of human adventures set in outer space. The protagonists of the series serve in the peacekeeping force Starfleet and possess altruistic values, are constantly challenged and have to apply their ideals to difficult dilemmas. This forms the overall theme of Star...READ MORE

TAGS:
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Wednesday, November 30, 2016

Deploying Office 365: How it is different for VDI?

Deploying Office 365 for a virtual desktop (in VDI or virtual desktop infrastructure) is very different from deploying it on a laptop or desktop. If this difference in the deployment process is not understood and addressed, the VDI deployment is bound to lead to negative user experience. Two...READ MORE

TAGS:
Office 365
Rajesh Puri
LEAD ARCHITECT: End USER Services
[field_role]
Wednesday, November 30, 2016

Apps for Windows 10 based Enterprises

What do I need to know about apps when moving to Windows 10? All applications used in the enterprise today are required to be mobilized and compatible with Windows 10. This poses several critical questions. Instead of rewriting the application code with the new framework, should I work backwards...READ MORE

TAGS:
Windows
Gokulan Subramani
LEAD ARCHITECT: End USER Services
[field_role]
Wednesday, August 24, 2016

Approaches for designing and implementing applications in Microsoft Azure Hybrid Scenarios - 2

In part 1 of this blog, we dealt with the various parameters one must consider in designing and implementing applications in Microsoft Azure. In this second and final part, we will discuss different hybrid cloud scenarios and approaches for designing and implementing hybrid cloud solutions. In many...READ MORE

TAGS:
Azure PaaS|IaaS
Tomy Augustine
Senior Architect - MS Azure CoE
[field_role]
Tuesday, August 23, 2016

Approaches for Designing and Implementing Applications in Microsoft Azure Hybrid Scenarios - 1

If you’re like most organizations today, aspiring to provide the best of benefits and values while optimizing your costs, cloud could be a core part of your IT strategy. Consider your line of business applications; there could be various reasons for you to consider cloud as a model for your...READ MORE

TAGS:
Azure PaaS|IaaS
Tomy Augustine
Senior Architect - MS Azure CoE
[field_role]
Monday, August 22, 2016

What’s new in PowerShell 5?

With the latest release of PowerShell and Microsoft Management Framework, there have been some key developments. Here’s a list of some of the developments: 1. PowerShell Resource Repository PowerShell 5 now has ways to host code – from the community, or Microsoft, or internal. There are various...READ MORE

TAGS:
Azure IaaS
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Monday, August 15, 2016

Is your code in VSTS safe? - 2

In the first part of the blog, I discussed key aspects that need to be considered when controlling access. In this second and final part, let’s take a look at some solutions available for VSTS. Azure Active Directory Device Registration could have been an option if it supported VSTS, unfortunately...READ MORE

TAGS:
Benil George P J
Sr. Director - MS Azure CoE
[field_role]
Friday, August 12, 2016

Is your code in VSTS safe? - 1

Control unauthorized access to your code by implementing ‘conditional access’ to your Visual Studio Online (VSO)/ Team Services (VSTS). This topic might look too simple to be discussed in detail, however, the more you make your needs specific it can get painful (and interesting), especially if you...READ MORE

TAGS:
Benil George P J
Sr. Director - MS Azure CoE
[field_role]
Tuesday, July 12, 2016

Costs that hide behind the Cloud

When the Cloud burst into the technology world a few years ago, it seemed like an IT manager’s fantasy come true. It brought an ease of accessibility to IT which never existed before. Almost overnight, the stuff that previously took months to procure and setup, was available at the touch of a...READ MORE

TAGS:
Cloud
ANIRUDDHA CHENDKE
Principal Architect - OS & AWS CoE
[field_role]
Thursday, June 2, 2016

Do You Have A Cloud-Exit Strategy?

If I had asked ‘what's your cloud strategy,’ it would've been much easier. I know some people who joke that your cloud strategy should be so simple that you should be able to explain it with just emojis. Well, yeah. But most IT leaders and businesses are overwhelmed by the abundance of information...READ MORE

TAGS:
Cloud Strategy|Cloud Solutions
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Friday, April 8, 2016

How to Champion Technology Disruptions in Your Organization? - 2

In part 1 of the blog “How to champion technology disruption in your organization,’ I discussed what disruption really means and how disruption brings customers closer to the solution. Let’s take a look now at how to successfully identify and implement disruptive innovation within your organization...READ MORE

TAGS:
Disruptive innovation|Disruptive technology
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Thursday, April 7, 2016

What Does It Mean to Be a Trusted Advisor to Your Clients?

Trusted advisor is a term that is synonymous to consultants or consulting businesses worldwide. Every sales person or consultant in the business aspires to build a relationship with their customer or client; a relationship that is built not merely based on their subject matter expertise but...READ MORE

TAGS:
Service Excellence|Trusted Advisor|Advisory Services|Client Centric
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Thursday, April 7, 2016

How to Champion Technology Disruptions in Your Organization? - 1

“Think outside the box", "The leadership doesn't get it", "We've always been doing it this way". Isn't it striking that all of these phrases are often used in the context of disruptive innovation? While the first one is calling for a new idea or a new way of doing things; the second is about how a...READ MORE

TAGS:
Disruptive innovation|Disruptive technology
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Thursday, August 6, 2015

Demystifying ITOA - II

In my last post I introduced ITOA and placed it in the context of APM and ITSM. This time I want to use examples to illustrate the kind of analytics we are aspiring to. I'm going to start with a simple "BI-using-Excel" type of analysis and then go from there. IT Business Intelligence In a...READ MORE

TAGS:
Rohit Chatterjee
Data Scientist
[field_role]
Monday, August 3, 2015

Before You Do a 'Lift and Shift' Cloud Migration, Consider This...

'Lift and Shift' migration is to cloud architects as Mjolnir is to Thor - indispensable and used often at whim. Lift and Shift migration is the cloud migration strategy that involves moving an application to a cloud platform almost exactly as it runs on-premises. This often means you are moving a...READ MORE

TAGS:
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Wednesday, June 17, 2015

Demystifying ITOA - I

What is ITOA? ITOA is the acronym for IT Operations Analytics. It aims to assist IT operations teams by applying analytic methods to operations data for Incident Prediction Root Cause Analysis Performance Optimization Capacity Optimization Here is a definition of ITOA from the BMC website "IT...READ MORE

TAGS:
Rohit Chatterjee
Data Scientist
[field_role]
Wednesday, June 3, 2015

What Jurassic Park teaches us about ideas and business-led IT and what CIOs can do about it - 2

In Part 1 of this blog, we discussed how cloud is enabling business to come up with ideas and execute them without involving IT and how this is diminishing IT’s capabilities to drive efficiency, security and compliance. In part 2, we explore what IT can do to address this challenge. IT needs to...READ MORE

TAGS:
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Tuesday, June 2, 2015

What Jurassic Park teaches us about ideas and business-led IT and what CIOs can do about it -1

Jurassic Park from 1993 is one of the finest movies of our time, in my opinion. Beyond it being a ground-breaking, heart stopping movie; it is a magnum opus that brings Steven Spielberg’s boundless imagination to life. The movie becomes all the more interesting if you look at it from a technology...READ MORE

TAGS:
Vishnu Rajkumar
Principal Architect - MS Azure CoE
[field_role]
Tuesday, May 19, 2015

Machine Learning to the Rescue

Last Time In the last post, I talked about Monitoring IT environments Thresholds on normal behavior for individual KPIs False alarms arising from setting thresholds away from the danger zone The key to reducing false alarms is to set thresholds correctly, which brings us back to our ongoing...READ MORE

TAGS:
Rohit Chatterjee
Data Scientist
[field_role]
Friday, May 8, 2015

Wolf! wolf!

When managing a large IT environment, the first question which an operations team wants to answer is: Is the environment behaving normally? Phrased in this manner the question is much too broad; -What does normally mean? Is normalcy to be based on historical behavior? Or is normalcy based on the...READ MORE

TAGS:
Rohit Chatterjee
Data Scientist
[field_role]
Tuesday, March 3, 2015

User Profile Management in VDI

Technological advancements are making VDI adoption feasible for more and more organizations. It therefore follows; organizations continue to find it hard to successfully implement VDI. Stalling of VDI roll-outs midway into the process is not uncommon. One main reason is that the VDI implementation...READ MORE

TAGS:
Gokulan Subramani
LEAD ARCHITECT: End USER Services
[field_role]
Tuesday, February 10, 2015

Operationalization

More often than not, organizations experience trouble with VDI post-implementation. Put another way, once implemented they find it hard to manage their VDI environment. Unfortunately, this is not a rare scenario. However, such pitfalls can be avoided provided you operationalize the VDI environment...READ MORE

TAGS:
Raj Kumar Thakur
Principal Consultant, Cloud Services
[field_role]
Thursday, February 5, 2015

Mobility Service Desk - The Touch Point

How do I access ERP on my iPad? How do I view Office 2010 presentation on my new Blackberry device? My Android device does not allow me to set a pattern lock. I have lost my mobile during my business trip. What should I do now? In three of the above four hypothetical calls to service desk, the...READ MORE

TAGS:
Benil George P J
Sr. Director - MS Azure CoE
[field_role]
Tuesday, January 27, 2015

Cloud Security is an oxymoron. Or, is it?

"We, for sure aren't moving to cloud yet. We are very security conscious given our nature of business" - This is what a senior IT professional from a healthcare company told me during a conference a few months ago. Probing questions from me around workload specifics, nature of risks, type of cloud...READ MORE

TAGS:
Sunil Sarat
Cloud Computing
[field_role]
Tuesday, January 27, 2015

Gamification in Training

As Albert Einstein said, "Learning is Experience. Everything else is just Information". The quote still holds good in today's context even more because we as adults learn by doing and most leading organizations today are investing heavily in what is termed as Gamification of training. Game based...READ MORE

TAGS:
Jayesh Prasad
SR. MANAGER - TALENT TRANSFORMATION
[field_role]
Tuesday, January 20, 2015

End user experience - the measurement dilemma in mobility implementations

We have heard about the Millennials and how their entry into the corporate world is ushering in a new era of 'increased end user experience expectations'. Enterprises are grappling with new technology solutions to address these areas. There was a time when the device at work would be better than...READ MORE

TAGS:
Pradeep Menon
Director - Marketing, Alliances & Analyst Relations
[field_role]
Tuesday, January 20, 2015

Is Services-led approach going to be the future of IT?

In today's world, IT is expected to juggle different priorities. On one hand, they are expected to run their existing operations efficiently & effectively. On the other hand, they are expected to make business innovative and deliver enhanced end user experience. Both of these require an...READ MORE

TAGS:
Pradeep Menon
Director - Marketing, Alliances & Analyst Relations
[field_role]
Thursday, May 15, 2014

Managing Hybrid IT - Why and How

All enterprises are moving towards an inevitable "cloud first" policy. However, they will adopt a cautious approach owing to many factors such as the maturity of the cloud delivery models, security, data protection, compliance, performance etc. Therefore, what we will see in the near future is that...READ MORE

TAGS:
Sunil Sarat
Cloud Computing
[field_role]
Thursday, August 22, 2013

A Point of View on Transforming Messaging Environment

Most of the enterprises have realized that Unified communication and collaboration is a gateway to overcoming business challenges. Considering continuous innovation in IT like internet area, Storage changes, user expectation & work pattern change, security & compliance, and consumerization...READ MORE

TAGS:
Jigar Rajendra Shah
Director - Solutions
[field_role]
Wednesday, July 17, 2013

Understanding Operationalization of VDI Environment

The Virtual Desktop Infrastructure or VDI has evolved over the past few years. Introduction of several different technologies has made VDI solution more viable for enterprises with simpler and improved operations. Gone are the days when enterprises had to spend massive amounts of money to build out...READ MORE

TAGS:
Raj Kumar Thakur
Principal Consultant, Cloud Services
[field_role]
Saturday, June 8, 2013

The 10 Commandments of Transforming Enterprise Messaging Environments

Enterprises today face a transformed messaging and collaboration environment, which not so long ago was considered as a back end application. Messaging today is the pulse of the organization. Similarly messaging service SLA's have moved into the five 9's category and thus the design and...READ MORE

TAGS:
Murthy
VP - Presales & Onsite Delivery
[field_role]
Thursday, April 18, 2013

Protect your Journey to a Successful Virtual Desktop Infrastructure

Virtual Desktop Infrastructure - A quick Introduction: Desktop Virtualization is a software technology that separates the end user desktop environment and associated application software from the end-user device. Virtual Desktop Infrastructure (VDI) in a nutshell is to provide users with access to...READ MORE

TAGS:
Sunny Malik
Specialist - Cloud Services
[field_role]
Wednesday, March 20, 2013

Networking the Future!

Okay, let’s start Oh wait a minute! We said the future, dint we? Yes, we did! Now, you must be wondering about why this prelude and what could we be possibly up to with this blog post. We thought we would look at the changing future and how we would need to network it all. Network is by far one of...READ MORE

TAGS:
Alok A S
OS & AWS CoE
[field_role]
Thursday, January 24, 2013

ITIL V3’s Product Manager for Service

There is an interesting role named as ‘Product Manager’ in ITIL V3 (Appendix B-2) which says it is a key role in Service Portfolio Management and states some of the responsibilities of this role as (just bulleted it; it is descriptive in the book): • Responsible for developing and managing services...READ MORE

TAGS:
Benil George P J
Sr. Director - MS Azure CoE
[field_role]
Wednesday, December 21, 2011

I don’t know what I want, but I know that I am not getting it

I am sure you have heard this many times from your customers. This has become the harsh reality for CIOs and CTOs now with the economic crisis and the proliferation of cloud offerings. The CIO / CTO has the onerous task of ensuring a dynamic, reliable and always-on IT infrastructure with...READ MORE

TAGS:
Pradeep Menon
Director - Marketing, Alliances & Analyst Relations
[field_role]
Thursday, February 3, 2011

Integrated Service Management - Your Competitive Edge

Let us look at today’s business and market realities. An uncertain market environment. Increasing levels of global competition. Rapid technology advancement. Demanding customers. Entry of disruptive new players in the market. Plus, the current economic pressures that demand higher revenue growth...READ MORE

TAGS:
Sandeep Boda
Services Marketing Manager - Cloud Computing
[field_role]