Gartner Cool Vendor

Microland, the leading Hybrid IT infrastructure services provider, was included in Gartner's Cool Vendors in IT Operations Management, 2015 report. Gartner's Cool Vendors in ITOM report highlights interesting, new and innovative vendors, products and services that help enterprises manage their IT operations.

smartCenter is Microland’s SaaS based service automation platform that allows Microland to deliver end-to-end IT service management. It features an orchestration engine that enables automation of various IT infrastructure management tasks. A prediction engine enables a proactive approach to IT management.

With a robust integration framework through APIs, smartCenter supports multiple IT management tools like asset discovery, monitoring tools, IT automation tools as well as business systems.

The following diagram provides a high level overview of smartCenter:


smartCenter enables large enterprises to leverage automated service management in an outsourced service delivery environment. smartCenter focuses on reduction on efforts and costs across multiple IT infrastructure management tasks like provisioning of virtual machines, routine management activities, incident management, change management etc.


Microland is the preferred partner for enterprises in their ITaaS journey, by helping them transform their delivery and consumption of IT services to an on-demand model leveraging the Hybrid IT environments. Microland is seeing increased traction in Hybrid IT consulting, implementation, integration & automation services with multiple on-going projects across North America, Europe, India & APAC. Microland leverages its System Integration (SI) genesis, pure-play IMS pedigree and the deep understanding of IT infrastructure & operations workflows to deliver complex Hybrid IT solutions.

Microland has a dedicated Center of Innovation (CoI) focusing on cloud infrastructure services spanning Consulting, Deployment, Solution Integration, Automation and Managed Service. This CoI enables adoption of cloud (IaaS) by Microland’s clients and is delivering on an exponentially increasing number of projects. Microland has also built strong & strategic relationships with their partners (technology OEMs)

Gartner Cool Vendors in IT Operations Management, 2015, Tapati Bandopadhyay, Vivek Bhalla, 28 April 2015

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