Middleware Management

Elevate Application Performance and User Experience with Efficient Middleware Management Services

Rapid technology proliferation and surge in data volume is pushing enterprise IT to keep pace with the transforming business environment. The growing IT infrastructure complexity is impacting Middleware service efficiencies and triggering unpredictability in application availability and hampering end user experience.

How We Help

Microland's Middleware Management services (see Figure 1) enable enterprises to secure critical data & applications and improve availability as well as performance.

Middleware Management

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What You Can Expect

Our Middleware Management solutions enable:

  • Proactive incident management
  • Problem identification and root cause analysis through wizards and dashboards offering drill downs
  • End-to-end automation encompassing Build, DevOps and ITOps using Microland's IP
  • Performance and capacity management using the latest ITOA platforms
  • Improved security and compliance
What Sets Us Apart

Key differentiators:

Proprietary smartCenter Platform

It enables:

  • ITIL-based processes to manage incidents, problems, and change requests with respect to the Middleware layer
  • Service assurance via SLA tracking for process adherence, escalation management, and service reporting
  • IT Operations Analytics engine to do incident trend analysis, root cause analysis, impact assessments, predicted future states of performance and availability, detection of resolution sets, and capacity planning
  • Decision-making based on operational insights and real time analytics
  • IT Process Automation engine in automation of administrative activities pertaining to Middleware provisioning, configuration management, compliance to baselines, patch management, and releases

Competence on ITSM Tools

  • Standard Operating Procedures for incident remediation are translated to automated workflows with necessary integration with Middleware monitoring, configuration management tools, and ITSM tools

Technology Competence

  • A wide range of capabilities across IIS, Tomcat, Jboss, Websphere, OracleESB, MQ, AdaptiveMQ, Rabbit MQ, Informatica, and Hadoop