Using Data to Automate Local Government Services

Companies become data driven enterprises by enabling data as a strategic asset and embedding data at the core of their businesses. For e.g., Tesla is not a car company. It is a data company. Every time a tesla drives, it goes into the database of mapping for autonomous cars. With every interaction on web leaving behind a digital footprint, creating value out of this data is key to succeed in this hyper-connected world. Digital adoption in government services has taken a quantum leap during the pandemic. The opportunities for local governments to harness the power of data to digitize and deliver new automated citizen services and create truly connected places and communities, have never been greater

In a recent article published on GovX Digital, Karthikeyan Krishnan, Senior Vice President - EMEA at Microland, talks about how local authorities across the UK can collect a vast amount of business and transactional data and leverage this data to automate service delivery to amplify citizen engagement levels.

Read this exclusive article on Govx.digital

Further Reading

The Role of Data in Driving Service Improvement for Local Authorities across the UK

Accelerating Digital Transformation for Council Services – An imperative for UK Councils

Microland helps Ealing Council Go Digital