Intelligeni Automated Ops

Digital infra worthy of the promise of your business.​

Think about your business as a complex network of interconnected systems and processes. Your digital infrastructure forms the backbone of this network, supporting everything from applications, network devices, cloud, data centers, endpoint devices, and communication platforms. This digital infrastructure brings to life customer interactions and business transactions. ​

Nestled in there are your aspirations, hopes, and dreams for what your enterprise is capable of delivering. This infrastructure is critical to your competitive edge. Any disruption or downtime spells decreased productivity, customer dissatisfaction, and revenue losses. A bit of competitive advantage eroded. ​

Think of us at Microland as your digital infrastructure caretakers ensuring that technology aligns seamlessly with your business objectives — innovating and safeguarding to ensure your infrastructure runs smoothly and securely. ​

Our goal is to be your trusted partner and get you where you dream of being. No disruption. No downtime. Efficiently, intelligently, and affordably.

 

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Key Differentiators

10x Efficiencies Intelligeni Automated Ops delivers more efficiency even as systems rapidly grow more complex with orders-of-magnitude improvements to MTTR, SR fulfillment time, Incident reduction, and Change stability.

Smart Workflows Hyper-automation with over 200 Bots that operate across platforms, made intelligent by combining the Insights in the Intelligeni Knowledge Graph.

Unified Full-Stack The modern digital infra stack is edge-to-edge — and includes applications, hyper-cloud, distributed networks, end-points, and IIoT. Intelligeni addresses this entire stack.

Unparalleled Visibility Get complete insights into everything that is happening across your Digital Infrastructure from ITSM processes to user satisfaction, to the capacity and behavior of your systems to financial performance.

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Platform Components
Knowledge Hub
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  • satish_sukumar
    Satish Sukumar
    Senior Vice President - Global Head – Automation & Platforms
    Satish comes with over 29 years of experience in the IT Industry. Over his career, he has held various leadership, technology, development, and support positions. His expertise is in the conceptualization, design, and creation of software products, in the architecture of large-scale distributed systems, and in running missioncritical systems in a highly automated manner. At Microland he leads the creation and development of Intelligent IT and Automation platforms.
  • nitin_sinha
    Nitin Sinha
    Senior Director – Automated Ops Platform Head
    Nitin comes with over 19 years of experience in the IT industry with expertise in the Automation domain. Nitin has led multiple Automation transformation initiatives and has played a key role in establishing the Automation Center of Excellence here at Microland. Nitin also owns the engineering and product management of the Intelligeni Platform
  • vishal_sanghi
    Vishal Sanghi
    Senior Director – ESM, Automation & Analytics Platform Head
    Vishal comes with over 14 years of experience in digital transformation in infrastructure services and product development in the Automation domain. In Microland, Vishal leads multiple initiatives on Digital Transformation, User Experience, New Product Development – Intelligeni Center, Intelligeni Insights, Intelligeni Bots & ServiceNow, Technology Prototyping, and executing complex software development/automation projects across various IT Infra areas like Network, Data Center, End User, Backup, Database and Hybrid Cloud environments in the Platforms COE.
  • syed_imtiaz_ali
    Syed Imtiaz Ali
    Senior Director - Network Automation Platform Head
    Imtiaz brings 20+ years of diversified experience in the IT industry. Specialized in the design & development of software solutions in Network Automation & Network Transformation. At Microland, Imtiaz leads the conceptualization, design, and development of Intelligeni NetOps.
  • sonny_laskar
    Sonny Laskar
    Principal Data Scientist
    With 15 years in the IT Industry, Sonny has led extensive tech deployments, from a 100TB Data Warehouse to AI Systems for vast data. A Top 10 Data Scientist awardee multiple times, he thrives in Hackathons and Kaggle with 20+ wins. Sonny’s expertise lies in AI Systems for ultra-scale data. At Microland, he leads the design and development of Intelligeni's Data Science capabilities.
  • vishnu_rajkumar
    Vishnu Rajkumar
    Associate Director - Automation & Platforms
    Vishnu has over 15+ years of experience in the IT industry. Involved in the design and architecture of cloud infrastructure and modern application development and practices. Specializes in internet-scale secure applications. At Microland, he leads the development of the Intelligeni Transaction Engine.