Data – The New Currency Powering Growth and Driving Service Improvement

Data is the new currency for that’s helping unlock growth through data and analytics. While highly regulated enterprises like financial institutions have leveraged data to derive insights and create new business streams, there are equal and more opportunities for local government authorities to emulate the same. Microland partnered with London Borough of Ealing to streamline data and automate over 140+ manual processes, which lead to efficiencies in delivering council services such as social care, council tax, childcare and family, housing and regen, and enhanced citizen self-service.

The Local Government Transformation Conference

GovX is dedicated to serving those who serve through the development of exclusive eCommerce channels and the support of non-profits that provide valuable assistance to this community.

The pandemic has accelerated the pace of reorganisation among local authorities - as they embark on operational transformation to deliver more with less.

This online conference features a combination of lively panel discussions and private peer-to-peer roundtables - giving you and your team the opportunity to tune in, lean in and engage with public sector leaders as they take questions from you, our expert moderators and the rest of the audience.

Key Takeaways:

1. How can we get the best out of our data to improve the design, delivery and transformation of services? 
2. How has data improved the quality of your services?
3. Are digital platforms and services altering the relationship between local government and the citizen - what impact does this have on delivery? 
4. How has data helped you spot new user requirements?
5. How have you generated new insights by bringing together different data sets?
6. How do we ensure that we deliver fair outcomes and not just efficient ones?