Privacy Statement

Last Updated: 03-01-2023

At Microland we recognize the importance of privacy, security, and data protection. As a global organization we strive to protect personal data across our operations through consistent deployment of best practices, policies, and procedures.

Notice

Through this Privacy statement Microland informs you of the details of what personal information we collect from you through our website or other sources, the purpose of collection, the steps we take to safeguard this personal information and the rights you can exercise in relation to your personal information.

We hope this will help you make an informed decision about sharing personal information with us.

Our Privacy Principles

Microland is committed to the following principles to govern its use, collection, and transmission of Personal Data:

Personal information should only be processed fairly, lawfully and in a transparent manner.
Personal information should be obtained only for specified, explicit, lawful, and legitimate purposes, and should not be further processed in any manner incompatible with those purposes.
Personal information should be adequate, relevant and not excessive in relation to the purposes for which they are collected and/or processed.
Personal information should be accurate, complete and current as appropriate to the purposes for which they are collected and/or processed.
Personal information should not be kept in a form which permits identification of the Data Subject for longer than necessary for the permitted purposes.
Personal information should be processed in a manner that ensures appropriate security of the personal information, including protection against unauthorized or unlawful processing and against accidental loss, destruction or damage, using appropriate technical or organizational measures (integrity and confidentiality).

Collection and Use of Personal Information

This Privacy statement addresses our website visitors, users of our tools/platforms and all individuals who connect with Microland for legitimate business purposes.

We may ask you for your personal and business information such as name, address, email address, designation, organization, country you belong to and other details that are necessary to help us provide better experience on our website as well as on our products and services. We assure you of confidentiality of the information shared with us. Following are the categories of information we collect:

Microland collects necessary details such as name, contact details, resume and supporting documents (educational qualifications, experience certificates and so on) from candidates who are applying for job opportunities.

Microland collects Visitor data, such as name, contact details, purpose of visit and asset information for granting access to Microland premises.

Microland collects Vendor data such as name, contact details, Bank & Tax details for vendor empanelment and purchase of goods and services.

Microland collects Shareholder data such as name, contact details and other information as required by statutory norms.

Microland also gathers individual’s business contact information like name, designation, email id, phone number, and address either from public sources, or from third party data providers for direct marketing.

We send e-mail, or call or mail our client, prospects, or other companies with whom we want to develop or maintain a business relationship in accordance with applicable data privacy laws.

In the event, that you wish to opt out of our marketing communications please use the unsubscribe link in the email you receive from us or follow the instruction in such communications. You can also exercise the right to discontinue marketing communications or to have your personal data removed from our CRM databases, by contacting us at dataprotection@microland.com

As a rule, all visits to our website (www.microland.com) are anonymous. Some of our web pages use cookies, tags, or other tracking technologies to monitor website activity. Please refer to our Cookie policy for details.

As a data processor, we process personal information to comply with contractual obligations while delivering services to our customer (who determine the nature and scope of processing as data controller).

Legal Basis of Processing

When we process personal data, we do so based on consent and/or as necessary to provide features on our website and products and services, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests of Microland.

When you use our tools and services, we would need to process your personal information to create a user ID where necessary and to provide better usability, troubleshooting and maintenance.

We process your personal information when required for a legitimate purpose of business interest such as marketing our services, and /or third-party services necessary for our business operations, while ensuring that the interests do not override your data protection rights. We may need to:

identify you in future after you register on our website
contact you and respond to your queries or requests
provide access to preferred content

We may also process your personal information with your consent where it is necessary.

Impact of Not Providing Personal Information

If you are not willing to provide personal information, which is mandatory to process your request, we may not be able to fulfil the requests and associated processes.

Transfer and Disclosure of Personal Information

Any personal information collected by us is not disclosed to anyone except on a need-basis within our company or to authorised third-party service providers in order to enable them to provide you the service requested/ agreed. We will take reasonable steps to ensure that these third-party service providers are obligated to protect personal information on our behalf. Personal information may also be disclosed where expressly required under a law.

In general, Microland Limited head-quartered in India, is the Data Controller processing your personal information. We do not sell data or use it for any unauthorised purpose.

In case of our service delivery contracts, we perform the role of Data Processor to process personal information on behalf of our customer. In either case, we may transfer personal information to other countries as required for performance of contracts and legitimate business interests in accordance with applicable data protection laws.

We may also disclose personal information if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

Microland may transfer personal information across geographical borders to entities or service providers in other countries working on our behalf in accordance with applicable law.

Microland’s data privacy policy ensures the “same level of data protection” as per applicable data protection laws and regulations are applied when it transfers your personal information to any other body, corporate or a person, in any country.

Wherever your personal information is held by us or on our behalf, we take reasonable and appropriate steps to protect the information that you share with us from unauthorized access or disclosure.

Children’s Data

Our website as well as our products and services are not intentionally designed to collect information of children. However, in the event of Microland becoming aware of collection of children’s personal data without adequate consent from the parents/guardians, we will take necessary actions to delete/purge the data.

Rights of Data Subject

Subject to the laws of your country, you have the right to:

be informed about the collection and the use of your personal data
access your personal data and supplementary information
have inaccurate/incomplete personal data rectified
erasure (to be forgotten) in certain circumstances
restrict processing in certain circumstances (including the choice to opt out of disclosure of your personal data to a third party)
data portability, which allows you to obtain and reuse the data across different services and for your other purposes
object to processing in certain circumstances
withdraw consent (where we have taken consent)
raise a grievance to the relevant supervisory authority

You may send a request to address any of the above rights, by contacting us at dataprotection@microland.com

Our Data Privacy Office will address such requests in a timely manner. However, please note that there are limitations to these rights, certain circumstances may not allow us to comply with the request, and if the request is manifestly unfounded or repetitive, we may apply reasonable charges to cover the administrative costs. If we are unable to address your request, we will provide you with the reason for refusal and inform you of any exceptions relied upon.

If you are a California Resident, more information about applicable Rights is described below.

California Residents Privacy Rights

California residents are provided with specific rights regarding their personal information. This addendum explains those rights. For specific details on the categories of personal information we collect, how we use that information, and the sources from which we collect that information, please refer to the section on Collection and Use of Personal Information.

We do not share your personal information with third parties for their own direct marketing purposes. We do not sell data or use it for any unauthorised purpose.

Access to Specific Information and Data Portability Rights

California residents who provide personal information to obtain our products or services are entitled to request and obtain from us, once in a calendar year, information that we shared with third parties, including the categories of information and the names and addresses of those businesses with which we have shared such information.

You have the right to request Microland for disclosure of information to you about our collection and use of your personal information. Once we receive the request and confirm your verifiable identity, you can request for:

The categories of and specific personal information that we collected about you.
The categories of sources for the personal information we collected about you.
Our business purpose for collecting that personal information.
The categories of third parties with whom we share that personal information.

Should you choose to exercise any of your rights under the California law, Microland will not discriminate against you in any way.

If you need to exercise any of the rights described above, please submit a verifiable consumer request to us by sending an Email at: dataprotection@microland.com

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request. We will not respond to your request if we cannot verify your identity and confirm that the requested personal information relates to you.

Security Measures

Microland maintains technical and organizational measures to safeguard data and personal information, implementing reasonable and appropriate controls, procedures and guidance considering the risks associated with the processing that we undertake.

Retention of Personal Data

We will retain your personal data only for as long as is required for the purpose it was collected or if is needed in order to comply with our global legal, regulatory, and contractual obligations.

Links to External Websites

This website may provide links that may lead the user to third-party websites. Microland does not control those sites or their privacy practices. We are not responsible for the privacy practices or the content of such other websites. We encourage you to review the privacy policy of any website before submitting your personal information.

Feedback and Grievance addressal

All concerns received or incidents reported shall be investigated and tracked to closure by Microland. If you have any questions regarding our privacy practices or this Privacy Statement or any concerns about the use of your data, please contact the Data Protection Officer at:

Email : dataprotection@microland.com

Contact Address: Microland Limited, 1B, Ecospace, Bellandur, Bengaluru – 560 103, India.

Updates to this Privacy Statement

Modifications to this statement may be necessary, to comply with applicable regulations and/or to accommodate organizational changes, evolving legislations and business requirements. Latest version of the statement will be posted on the Microland website.